Refund policy
📦 Mommy’s Little Heart – Return & Refund Policy
At Mommy’s Little Heart, we want every customer to feel confident and happy with their purchase. If something isn’t quite right, we’re here to help — with a simple, straightforward return policy.
🕒 Return Window
You may request a return within 7 days of receiving your order.
After 7 days have passed, we are unable to offer a refund, exchange, or store credit.
📬 Eligibility for Returns
To qualify for a return:
- Items must be unused, unwashed, and unworn
- Items must be in their original packaging
- Tags must still be attached
- The item must be free of odors, stains, pet hair, or damage
Items that do not meet these conditions will not be accepted.
🚫 Non‑Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Accessories
- Headbands
- Clearance or final‑sale items
- Gift cards
💰 Refunds
Once your return is received and inspected, we will notify you of approval or denial.
Approved returns will be refunded to your original payment method.
Shipping costs are non‑refundable.
📦 Return Shipping
Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.
If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos so we can make it right.
📩 How to Start a Return
Email us at contactus@mommyslittleheart.com with:
- Your order number
- The item(s) you want to return
- Reason for return
Our team will respond with instructions.
❤️ Our Promise
We’re a small boutique dedicated to bringing comfort, style, and joy to families. Thank you for supporting Mommy’s Little Heart — we’re always here to help make your shopping experience wonderful.