Refund policy

📦 Mommy’s Little Heart – Return & Refund Policy

At Mommy’s Little Heart, we want every customer to feel confident and happy with their purchase. If something isn’t quite right, we’re here to help — with a simple, straightforward return policy.

 

🕒 Return Window

You may request a return within 7 days of receiving your order.

After 7 days have passed, we are unable to offer a refund, exchange, or store credit.

 

📬 Eligibility for Returns

To qualify for a return:

  • Items must be unused, unwashed, and unworn
  • Items must be in their original packaging
  • Tags must still be attached
  • The item must be free of odors, stains, pet hair, or damage

Items that do not meet these conditions will not be accepted.

 

🚫 Non‑Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Accessories
  • Headbands
  • Clearance or final‑sale items
  • Gift cards

 

💰 Refunds

Once your return is received and inspected, we will notify you of approval or denial.

Approved returns will be refunded to your original payment method.

Shipping costs are non‑refundable.

 

📦 Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.

If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos so we can make it right.

 

📩 How to Start a Return

Email us at contactus@mommyslittleheart.com with:

  • Your order number
  • The item(s) you want to return
  • Reason for return

Our team will respond with instructions.

❤️ Our Promise

We’re a small boutique dedicated to bringing comfort, style, and joy to families. Thank you for supporting Mommy’s Little Heart — we’re always here to help make your shopping experience wonderful.